物流政策

Flower Delivery 


We have two options for you to choose from:

 

1. Pick up from home-studio


You can collect the flowers from my home studio at no cost.
I’m located in North Ryde behind the metro station...which is super convenient!

Please contact me prior of pick up on 0426 812 974 to organize a suitable time.

 


2. Next day Sydney Delivery


You can also have your flowers delivered by courier the following day to some areas of Sydney which are within a 25 km radius from North Ryde.

To qualify for next day delivery you must place your order before 8.30pm the night before. No delivery on Sunday except for Mother's Day. Orders placed on Saturday or Sunday will be delivered on Monday, unless specified for another date.

Delivery fees are calculated at checkout and based on a 25km radius from North Ryde. If your delivery is out of this zone, please contact us to check if it's still possible to organise it for you. 

I don’t do same day deliveries at the moment. But if you need anything urgent give me a call and I’ll try to accommodate your needs. 

Delivery hours are: 9.30am -6.30 pm Monday to Friday

                              10 am -4 pm Saturday,

NO specify time can be allocated for a delivery

We will make every attempt to fulfil your request but cannot guarantee it.

NO deliveries on Sunday and Public Holidays 

except for special events and Mother's Day. If you need flowers on a Sunday, contact me to see if I can cater for them.


Due to the nature of the business I use a third-party delivery service. I will use reasonable efforts to ensure that goods are delivered within a reasonable period of time.However, I do not control how they provide their services nor their delivery timeframes.

OTHER IMPORTANT INFO:

Please make sure you have provided correct shipping details of the recipient, including Unit number if delivering to a block of apartments.

Room number, floor or ward details if delivering to a Hospital.

Business name, suite or level number if delivering to an office.

 

For Next day Delivery in Sydney:

A re-delivery fee will need to be charged if:
- We attempt to deliver and address is incorrect or the unit number has not been provided and you or the recipient are not contactable via phone to advise correct delivery information.

- If the recipient can’t be contacted, is not home and there is nowhere safe to leave flowers and sender is not contactable to advise how you would like to proceed.

To avoid a re-delivery fee you or the recipient are welcome to arrange a time to collect the flowers from my Home Studio at North Ryde behind the Metro Station.